Privacy Policy

Relayd™ is committed to protect the privacy of our customers. This Privacy Policy outlines what information we collect and how we may use it on www.Relayd.com.

Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers. If, at any time, you have questions or concerns about our privacy practices, please feel free contact us at support@relayd.com.

When you register with Relayd™, we need to ask for information such as your name, company name, email address.

Relayd™ uses the collected information for the following general purposes: to create your account, provide you with email communications in regards to our service, to send you newsletters, service improvement, and research.

If you wish to upgrade your account this may be done within the application. This privacy policy does not cover any personal or sensitive information collected within the application.

Newsletters

As part of the service that we offer you may receive our monthly newsletter. We will use your name and email address to send the newsletter to you. If you no longer wish to receive our newsletters you may unsubscribe by following the unsubscribe link located within each email communication.

Relayd™ will not make any of the collected information available to anyone. We will never sell, rent, exchange or share your personal information with third parties other than as disclosed within this privacy policy.

Relayd™ will need to share the collected information in order to respond to investigation, court orders, legal process, or to investigate, prevent or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person, violations of Relayd™'s terms of use, or as otherwise required by law.

Relayd™ reserves the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Relayd™ will send a welcoming email to verify your new account. We will only email account holders for billing purposes. We will occasionally send out Relayd™ service related announcements. Your e-mail will be used to alert you of new and updated tickets.

Relayd™ uses a technology called "cookies" to store session information. A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive. Relayd™ may set and access Relayd™ cookies on your computer, cookies are required to use the Relayd™ service. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

Third Party Cookies

The use of cookies by third parties is not covered by our privacy statement. We do not have access or control over these cookies. These third parties use session ID cookies to make it easier for you to navigate our site.

Relayd™ uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Relayd™. Although McRae Technologies, LLC owns the code, databases, and all rights to the Relayd™ application, you retain all rights to your data.

Relayd™ may periodically update this Privacy Policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Relayd™ account or by placing a prominent notice on our site.

If you have any question about this Privacy Policy, please contact us at support@relayd.com.

Updating or Correcting Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct or update it by emailing our Customer Support at support@relayd.com or by contacting us by telephone or postal mail at the contact information listed below.

Customer Testimonials

We post customer testimonials on our web site which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial.

Blog

If you use the blog on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these blogs, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs.

Security

We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can email us at support@relayd.com.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Relayd™ may be contacted at the following address:

Relayd™
P.O. Box 173
Memphis, IN 47143

502.532.1816
support@relayd.com


Last updated: March 28, 2014